ApplicationXtender/AppEnhancer Support Lifecycle Schedule

Last updated October 2023

 

What is the latest version of ApplicationXtender?

Current Version: AppEnhancer 23.4

Release Date: January 2024
Sustaining Support Begin Date: January 2029

 

What is sustaining maintenance from OpenText?

Once the current maintenance period ends, the version of ApplicationXtender enters Sustaining Maintenance. Sustaining Support is equivalent to an Extended Support agreement. It requires an additional purchase beyond the existing Software Maintenance and Support fees.

From OpenText’s Prime Protect Software Maintenance Handbook:

“Sustaining Maintenance” refers to the stage of the product lifecycle following the expiration of Current Maintenance. During this phase of the product support lifecycle, the following Support Services are available*

  • Access to the Customer Service Portal (Documentation, technical articles, discussion forums, webinars and events)

  • The terms and length of phases of the product support lifecycle may vary depending on the product and Release. Please refer to the Customer Service Portal product page for specific lifecycle terms

 

Previous Versions of ApplicationXtender

 

AppEnhancer 23.2

Release Date: July 2023
Sustaining Support Begin Date: July 2028

AppEnhancer 22.2

Release Date: May 2022
Sustaining Support Begin Date: May 2027

In version 22.2, ApplicationXtender was re-branded as AppEhancer.

ApplicationXtender 20.4

Release Date: December 2020
Sustaining Support Begin Date: October 2025

ApplicationXtender 20.3

Release Date: July 2020
Sustaining Support Begins: July 2025

ApplicationXtender 16.6

Release Date: April 2019
Sustaining Support Begins: April 2023

ApplicationXtender 16.3

Release Date: December 2017
Sustaining Support Begins: December 2021

ApplicationXtender 8.1 SP1

Release Date: February 2017
Sustaining Support Begins: July 2019

ApplicationXtender 8.1

Release Date: June 2016
Sustaining Support Begins: July 2019

ApplicationXtender 8.0

Release Date: November 2015
Sustaining Support Begins: November 2018

ApplicationXtender 7 SP1

Release Date: August 2014
Sustaining Support Begins: February 2018

ApplicationXtender 7.0

Release Date: January 2014
Sustaining Support Begins: February 2017

ApplicationXtender 6.5

Release Date: May 2010
End of Support Life: 6/30/2015
End of Extended Support Life (Engineering): 6/30/2016
End of Extended Support Life (Best effort): 6/30/2017

ApplicationXtender 6.0

Release Date: March 2009
End of Support Life: 4/30/2012
End of Extended Support Life (Engineering): 4/30/2013
End of Extended Support Life (Best effort): 4/30/2014

ApplicationXtender 5.4

Release Date: December 2007
End of Support Life: 12/31/2010
End of Extended Support Life (Engineering): N/A
End of Extended Support Life (Best effort): N/A

ApplicationXtender 5.3

Release Date: January 2006
End of Support Life: 6/30/2009
End of Extended Support Life (Engineering): N/A
End of Extended Support Life (Best effort): N/A

ApplicationXtender 5.2

Release Date: November 2004
End of Support Life: 11/30/2007
End of Extended Support Life (Engineering): N/A
End of Extended Support Life (Best effort): N/A

ApplicationXtender 4.0

Release Date: February 1999
End of Support Life: 4/30/2003
End of Extended Support Life (Engineering): 4/30/2004
End of Extended Support Life (Best effort): N/A

ApplicationXtender 3.0

Release Date: March 1995
End of Support Life: 4/30/2003
End of Extended Support Life (Engineering): 4/30/2004
End of Extended Support Life (Best effort): N/A

 

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